Recent Posts

How to Use a Fire Extinguisher

7/13/2021 (Permalink)

Before you even reach for that fire extinguisher, make sure the fire is still in the incipient stage (the flames aren’t taller than you) and that it’s not threatening to block your evacuation route. If you’re good on both of those fronts, all it takes to effectively operate most fire extinguishers is remembering and executing the acronym P.A.S.S:

PULL the pin.

AIM the nozzle at the base of the fire.

SQUEEZE the handle to release the fire extinguishing agent.

SWEEP the nozzle from side to side until the fire appears to be out.

After executing the P.A.S.S. technique, don’t turn your back on the area of the fire as flames may still flare up. Remember to evacuate immediately and call 9-1-1 if the fire gets out of hand. 

Pull, Aim, Squeeze and Sweep until fire is out!

Home Safety

7/9/2021 (Permalink)

Home fire safety should start with a working smoke detector and a fire safety plan. If you already have those in your home, though, you may consider a fire extinguisher as the next step in fire preparedness. A fire extinguisher works to put out a small fire by removing one of the three components of the fire triangle: heat, oxygen, and fuel. The most common fire extinguisher removes oxygen from a fire by smothering it in a dry chemical foam. In a way, it’s a high-powered version of pouring baking soda on a grease fire, which makes it particularly relevant in the kitchen. If you’re going to invest in a fire extinguisher to help protect your home and family—which luckily isn’t a huge investment, with most home units coming in between $10 and $40—you don’t want a one-hit wonder. The National Fire Protection Association recommends a multipurpose extinguisher, which works to suppress fires from ‘ordinary combustibles,’ grease fires, and electrical fires. On the market, this translates to a fire extinguisher that is ABC rated, such as a unit with a 3A:40-B:C rating, or the slightly smaller 2A:10-B:C rating. Units with these ratings can be found at almost any home improvement store. Once again, having a working smoke detector in each room of your home should be your first priority in home fire preparedness. Two-thirds of home fire deaths occur in homes without working smoke alarms. The U.S. Fire Administration (USFA) recommends checking the batteries in your smoke detector once a month, changing them at least once a year, and replacing the unit altogether once it is 10 years old. 

Tips for Staying Safe During A Storm

7/7/2021 (Permalink)

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some tips for safety.

*Know your options for shelter. When you are made aware of a severe weather scenario and are safe at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can take shelter in your car as long as you can pull over safely and cut off your engine.

*Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

*Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around the metal, it creates a great structure—but also causes concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

*Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning Strikes can travel tremendous distances causing officials to urge people to stay inside for at least half an hour after the last clap of thunder.

If your home or business sustains storm damage call SERVPRO of Kingsport/Bristol at 423-245-5552.

Hidden Water Damage

7/2/2021 (Permalink)

1. Waterlogged Appliances

There are a few culprits that cause water damage. Toilets and sinks are used frequently, and even a small leak can lead to significant problems.

Search under sinks for standing water or water spots, signs that moisture has built up before. Also, look behind your toilet and sink, as well as the ceilings below them, for discoloration. If your toilet tank never stays at its waterline, that's an indication of some leakage.

2. Pooling Water = Wet Walls

Often, the simple act of hanging a picture can eventually make a pipe burst or even spring a small leak. Check for soft spots and discoloration in drywall to help locate any possible damage.

Another possible way to spot water in your walls is by investigating the floors below. Puddles or signs of flooding in the basement or the crawlspace of your home can mean you've got a leak. Investigate these quickly since damp drywall can create dangerous mold conditions that can be difficult to clean up.

3. Bubbles Everywhere

A small leak doesn't always get absorbed by wood or drywall. When water encounters a barrier, it will begin to pool. This leads to bubbles in the ceiling or walls and can look like the paint is melting away.

If these bubbles are punctured, you could have a huge mess on your hands. Even worse, it can become a safety issue due to buckling or collapse. Suppose you find signs of water damage in your home or business thanks to a pipe burst or another reason. Contact SERVPRO of Kingsport/Bristol at 423-245-5552. 

Shut Off Valves at Work

7/2/2021 (Permalink)

Water Shut Off Tag We have water shut off tags you can put on your water valves so they can be easily seen.

Many workplaces always call on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of Kingsport/Bristol can help commercial properties in planning for a water, fire, storm damage. How? with a free Emergency Response Profile created by your local SERVPRO franchise.  

By having a plan of action and including it into your regular training at your office you can minimize the cost if an unplanned event happens like a frozen pipe, fire, or anything. 

Some property managers use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster. Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employee's of the company, and provide property details and information. This is a FREE service that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of Kingsport/Bristol Professionals at 423-245-5552; 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

We're a IICRC Certified Firm

7/2/2021 (Permalink)

IICRC Logo We're a IICRC Certified Firm

SERVPRO of Kingsport/Bristol is an IICRC Certified Firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field is constantly changing with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Kingsport/Bristol

SERVPRO of Kingsport/Bristol specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to Use a Fire Extinguisher

7/2/2021 (Permalink)

How to use a fire extinguisher remember the word pass Pull, Aim, Squeeze and Sweep until fire is out!

Before you even reach for that fire extinguisher, make sure the fire is still in the incipient stage (the flames aren’t taller than you) and that it’s not threatening to block your evacuation route. If you’re good on both of those fronts, all it takes to effectively operate most fire extinguishers is remembering and executing the acronym P.A.S.S:

PULL the pin.

AIM the nozzle at the base of the fire.

SQUEEZE the handle to release the fire extinguishing agent.

SWEEP the nozzle from side to side until the fire appears to be out.

After executing the P.A.S.S. technique, don’t turn your back on the area of the fire as flames may still flare up. Remember to evacuate immediately and call 9-1-1 if the fire gets out of hand. 

Smoke Damage Can Cause Major Issues After a Fire

7/1/2021 (Permalink)

Wet Smoke Effects After Fire Damage In Bristol Homes

Wet smoke can be a challenging situation for Bristol homeowners to overcome after a fire loss incident. Knowing all of the ways that this can affect your property can help you to understand how many residents might require professional assistance. Wet smoke is an effect generated from fires that burn at a lower heat, so instead of combusting quickly and devastating substantial areas of the house, the fire smolders and releases a thick and clammy residue across nearby surfaces, contents, and materials. 

Ultimately, there are two ways in which wet smoke can become insurmountable fire damage for Bristol homeowners. The first of these is the process needed to eliminate and clean the thick residue these situations can leave behind. Wet smoke is also more notorious for widespread odors, which also require specialized equipment and products to remove entirely. Both of these are effects that the average homeowner has not prepared to face. 

The risk of wet smoke residue is the effect that it can have on the surfaces surrounding your home. With a thick coating, conventional cleaning approaches cannot address these concerns, and most often, make them considerably worse. Smearing is a severe concern when cleaning up residues, and staining can result even days later from inadequately cleaned surfaces, contents, and materials. Many have entrusted our SERVPRO team with employing our advanced techniques to remove this harmful effect without widespread damages to your property in the process. 

Odors during these slower and lower heat exchanges can get trapped in surfaces and materials throughout the home, even those not directly in the fire’s path. To remove these odors entirely, professionals like our SERVPRO team have advanced products and cleaning agents, as well as intricate equipment that can address the neutralize odors encountered at a molecular level. 

Combating the damage to your home after a fire loss incident often requires at least partial assistance from dedicated and certified restoration specialists like our SERVPRO of Kingsport / Bristol team. To make the effects of wet smoke fire losses “Like it never even happened,” give us a call today at (423) 245-5552.

Give us a Ring if you need Dependable Cleanup Services

7/1/2021 (Permalink)

We Provide Dependable Water Cleanup Services 

The hose on your large-size portable dishwasher came loose during the rinse cycle, and water now stands all over your kitchen floor. Contacting skilled and trained professionals, like us, as soon as possible can lessen damages to your property. Plus, quick action by you may also help lower restoration costs. We’re Faster To Any Size Disaster and can restore your home when possible.

The water cleanup services SERVPRO provides in Bristol are efficient and reliable and can help in this type of situation. In this case, our crew may utilize mops, portable extractors, pumps, vacuums or wands to remove water fast. If necessary, we can employ trunk-mounted extractors to eliminate water quickly. The technicians may also utilize probes and sensors to detect hidden moisture from behind the lower walls and baseboards and from under the floor tiles. Wet materials can ruin your kitchen floor and sub-flooring. Plus, it can cause mold growth and rot, which makes calling us to do the job a wise decision.

Once our SERVPRO team removes all excess water from the premises, they can begin the drying phase of the restoration process. The techs can use various pieces of equipment such as heaters, professional air movers or high-velocity axial fans to force moisture from the structure, which helps enhance evaporation and dryness. Our crew members may also employ dehumidifiers to help bring down the level of humidity inside the affected area. This step can also help increase drying.

We set goals to get work fast during the extraction and drying phases, which can prevent further damages to your home. It is our policy to remove water and dry structures as quickly as we can. Whenever possible, you can trust our team to return your kitchen to its preloss state. We aim to make it look, “Like it never even happened.”

Locally Owned Company with National Resources


SERVPRO of Kingsport / Bristol is close by and ready to serve your area as well as surrounding cities that includes Blountville, Colonial Heights, Walnut Hill, and Blair Gap. Our teams are experts when it comes to water cleanup emergencies. Contact us 24/7 at (423) 245-5552 at any time of the day or night.

For more on Bristol, click here

Ready to Tackle Business Flood Damage

7/1/2021 (Permalink)

SERVPRO Technicians are Ready to Tackle Your Business Damage Quickly

Timing is critical for a business taking flood damage, and mere minutes can make hundreds or even thousands of dollars' difference later on in the restoration and reconstruction process. SERVPRO's strategy when dealing with commercial flood damage is centered around mitigation through fast responses. With 24/7 customer support and technology such as our new ERP system, we are able to respond around the clock, quickly, to help cut off damage sources and make preliminary efforts at restoration before damage can get too serious. Here's what you can expect from a fast SERVPRO response to your flood damage call.

Immediate Damage Evaluation and Mitigation Efforts

When you first contact us about commercial flood damage in Bristol, our most immediate priority is to evaluate the extent and type of damage to the property. Our technicians will examine the building and any relevant floor plans or blueprints, shut off any pipes or pumps which may be causing the damage, find the most concerning damage spots and conditions, and begin efforts to extract water and dry out the area. These are all time-sensitive tasks, and the faster you can call us, the sooner they can be completed. Our newly-released Emergency Ready Profile system can help to expedite this process, allowing us to access critical information early on, and without hassle.

Follow-Up Restorations

A fast and early response can often precipitate an overall easier restoration process. Our technicians can set up drying equipment, halt mold growth before it gets a chance to start, and extract water before it can seep into deep recesses and cracks to cause even greater amounts of damage. Immediate responses and quick reactions can end up allowing us to spend less time on or even skip over certain restoration tasks, getting doors open quicker and costing you less.

SERVPRO of Kingsport / Bristol is available around the clock to help mitigate damages for local businesses in need. Just give us a call at (423) 245-5552