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Water Damage in your Home

10/17/2019 (Permalink)

Photo of Air movers This is a photo of a couple of our air movers at work drying a home in Kingsport after a tree fell on it during a storm.

Our SERVPRO Technicians Thoroughly Remediate Water Damage in Your Home.

If you happen to experience a water damage incident, you have to treat everything as an emergency. Contacting licensed restoration providers is highly recommended so that the damaged areas can be pre-inspected and mitigation measures put in place. A few dangerous situations to address at the time include deteriorated sub-floors,falling ceilings, and electrical hazards. Our technicians carefully examine damaged areas and check for standing water in crawl spaces, walls and floors below. A moisture meter is used to determine the extent of water penetration in your property. Drying wet surfaces is a crucial goal of the restoration, and for that to happen, technicians may position air movers to facilitate the flow of air. Based on the IICRC standards, the professionals determine the number and size of dehumidifiers to put in place. The work of the dehumidifiers is to move dry air into the affected areas and increase the rate of evaporation. 

SERVPRO of kingsport / Bristol is here to attend to all your mold, storm, fire, and water damage disasters. Call us at (423) 245-5552 to learn more about our restoration and cleaning options. 

Be Ready for Late Summer Flood Damage in Bristol

8/6/2019 (Permalink)

We are always ready to help with your flood damages in Bristol

SERVPRO can help you get a head start on flood damage in Bristol.

It seems like we frequently hear that a storm in Bristol or other areas in eastern Tennessee is a “once every ten years” event. Last August, over two inches of rain fell in four hours, flooding homes and businesses. Extreme weather patterns show no signs of reversal, so it is not out of the question for your home to risk exposure to harm from both storm and flooding over the next several months.

When storm-related flood damage hits Bristol the water creates many channels into your home. Flash flooding over land and paved streets can slam into your house’s foundation, finding a way in through cracks, over door sills, and through lower level egress windows. If the storm features high winds, trees and utility poles can crush roofs and punch holes in siding. Straightline gusts peel shingles and blow horizontal sheets of rainwater into open windows and doors.

The damage done to your home can be extensive. You need a restoration company that can take you from the initial assessment to rebuild if needed. SERVPRO has this ability, with the Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians to handle all tasks needed to make it “Like it never even happened.”

With your home exposed to the elements, our crew’s first task is to secure damaged structures and cover holes. We tarp and board up the exterior as experienced managers assess the interior and plan an integrated strategy to bring it back to pre-flood condition.

Our trucks are fully stocked with commercial-grade equipment. Submersible pumps and high-efficiency water extractors begin the work of water removal, powered by generators on our trucks if required. Floodwaters are highly-contaminated, Category 3 fluids. SERVPRO team members are familiar with local regulations concerning containment and hazardous waste disposal and implement them. 

Cleaning with EPA-registered products is followed by disinfection with registered antimicrobials. This step inhibits the growth of any pathogens or molds left on surfaces by the flood water mixture. SERVPRO searches for trapped water with thermal imaging devices and releases it for containment using flood cuts or other controlled demolition. We dry out the space using professional-grade heated air movers and dehumidifiers, monitoring moisture levels continuously. Build-back of that demolition plus repairs to storm-damaged structures are final steps.

Relax and be confident that the multi-certified and licensed crews at SERVPRO of Kingsport / Bristol can take care of every flood damage need. Call us at (423) 245-5552 as the water moves in. The sooner we mitigate and remediate, the more successful the outcome.

General Contractor License #: 67298

Residential Contractor License #: 67298

Commercial Contractor License #: 67298

To learn more about Bristol, click here.

Stop Suffering Through Flood Damage Remediation in Your Kingsport Business 

7/23/2019 (Permalink)

Flood damage can be overwhelming being dealt with alone. Call the professionals at SERVPRO today for remediation assistance.

Commercial Flood Damage Technicians In Kingsport Describe The Restoration Process

Severe weather can happen quite frequently in Kingsport in the summertime. If the neighborhood your gift shop is located in gets hit by a severe thunderstorm, it could cause you to have to deal with excessive commercial flood damage. A couple of months ago, a tornado hit the ground in Tennessee and brought with it 85 miles per hour winds. Wind during a storm can also be quite a destructive force. 

When mitigating commercial flood damage in Kingsport, our SERVPRO team follows strict procedures and guidelines. We know that storm-related issues can be costly to you and your insurance company and possibly cause your business a loss of revenue. Our procedures and techniques we use are approved by industry standards and are designed to return your gift shop to the way it was "Like it never even happened." 

When restoring problems with your property after a thunderstorm or tornado, our SERVPRO technicians know that the number one goal is to remove moisture as quickly as possible and reduce your company's loss of revenue the best we can. Restoration procedures require us to conduct four main steps. 

  1. Initial Inspection and Hazard Mitigation 

When we first arrive at your place of business, we start by inspecting your building to figure out the extent of the issues. During this first inspection, we look for any potential safety hazards and eliminate them before any work begins. 

  1. Extraction of Liquid Water 

Any time water makes its way into your structure; it is easier to remove it while it is still liquid before it evaporates into the air and soaks into your contents and building materials. We accomplish extraction by utilizing heavy-duty extractors and specialized extraction tools and extensions. 

  1. Structural Drying 

Once all of the liquid H2O is removed from your gift shop's building materials and contents, we then take steps to speed up the natural evaporation and drying process. We do this by setting up air movers to circulate the air and dehumidifiers to remove moisture from the atmosphere. 

  1. Final Cleaning 

During the last cleaning stage, we make sure your gift shop looks as good as it did before the storm struck. Final cleaning can also include cleaning all of the carpets and upholstered items in your store. 

If your gift shop in Blountville, Colonial Heights, or Marilyn Hills gift shop ever gets negatively affected by severe weather, call SERVPRO of Kingsport / Bristol at (423) 245-5552 any time of the day. 

Click here to see more about Kingsport. 

SERVPRO Provides Comprehensive Restoration and Repair Services for Our Kingsport Neighbors

7/15/2019 (Permalink)

When Bad Things Happen to Your Kingsport House--Call SERVPRO for Recovery and Repair

When Kingsport Needs Restoration Services – Count on SERVPRO

We did not want to stop at offering only half of our area the high-caliber restoration services residents have come to expect from SERVPRO. While we service large metropolitan areas including Bristol, we have dual certifications in both Tennessee and Virginia for homes and businesses that depend on our fast response and experienced approach when disasters strike.  Along with the core services like our water, fire, mold, and storm recovery, we also offer specialized restoration like biohazard cleanup, asbestos abatement, and other expert services.

Mold Damage
With mold spores existing in every environment around your home or office, many contend with mold damage in Kingsport properties. We have multiple approaches that get designed to suit the specific needs of your home during this traumatic experience and aim to limit the spread of further damages whenever possible. Our SERVPRO team begins after the initial inspection and assessment to establish practical containment barriers with physical plastic sheeting and our advanced tools like negative air and ozone machines.

We know that you might get drawn into talk of mold removal but eliminating mold spores entirely from Kingsport properties is impossible. Instead of offering you false promises, we can provide you state of the art remediation practices that can eliminate mold colonies and the growing organism in your house and works to address the primary cause of this colonization as promptly as possible. The only way to prevent recurrences is to address the moisture and dampness.

Our technicians of the remediation team have accreditations both in Water Restoration (WRT) and as Applied Microbial Remediation Technicians (AMRT) through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) With this experience, our professionals can address the layers of mold damage that exist in Kingsport properties with practices like deodorization, air filtering, duct cleaning, and full reconstruction efforts when necessary.

Water Damage
Along with our ability to address mold concerns as they get located, we also have the roster of skilled IICRC-Certified technicians to address water damage in Kingsport homes as well. Much like other loss incidents that could occur, water emergencies can have multiple origin points and sources, making it difficult for inexperienced home and business owners to address all of the effects of the incident thoroughly.

Our SERVPRO team has an eye for identifying these damages, utilizing sophisticated moisture content readers and discovery devices like infrared imagery to pinpoint dampness beyond walls, beneath floors, and above ceilings in Kingsport properties. With a full understanding of the spread of these effects after the source gets repaired, we can work quickly along with our contracting division to offer a full-service approach to restoration and recovery.

Even a few hours waiting for water damage effects to get resolved in your Kingsport home can cause substantial damage. We can arrive quickly with industry-leading drying and extraction equipment to get things back to normal. We’re Faster To Any Size Disaster, and that means being there for our customers quickly when minutes matter.

Storm Damage
Over the years, powerful weather events have taken their toll with storm damage to Kingsport properties. From the remnants of devastating hurricanes like Florence in 2018 to other severe systems bringing hard winds, hail, and other crippling conditions for properties, our SERVPRO professionals can help. We offer wrap-around services, helping to save our customers money and time by being a one-stop shop for all restoration and recovery services a property requires.

With a full team of contracting specialists with a license (#67298) in General Contracting, Residential Contracting, and Commercial Contracting, no customer ever has to wait for useful temporary construction like board up and tarping services. These patches can prevent exposure to other damaging elements like precipitation, runoff, flooding, and animal infestations. With our involvement in a large loss recovery team, we can work to offer practical solutions to the often multiple structures affected at the same time by robust storm systems.

We know how quickly breaches in the exterior of your Kingsport home or business can lead to a need for flood damage mitigation and water removal. Our disaster relief team arrives with the full measure of our powerful tools to begin extraction, drying, and intricate cleaning of your property as soon as emergency construction solutions get installed.

Fire Damage
Fire damage in Kingsport homes can be a devastating force and one that requires immediate attention and mitigation to prevent from getting out of control. As much as many property owners might fixate on the structural damages that occur, this is only one small part of the equation. Our SERVPRO team must address multiple facets of fire loss recovery with every disaster we dispatch our professionals to, including:

•    Soot removal
•    Odor removal
•    Smoke residues
•    Structural integrity concerns
•    Ash and debris removal
•    Controlled demolition
•    Reconstruction and repair
•    Upholstery, fabric, and carpet cleaning
•    Content management
•    Insurance documentation

As a team of IICRC-Certified professionals with accreditations in both Fire & Smoke Restoration and Odor Control, we have become specialists in post-fire cleanup and content management in damaged Kingsport properties. We have cutting-edge and industry-leading approaches to cleaning processes like soot and smoke residue removal, limiting potential smearing and staining to protect more of the damaged surfaces and construction materials from tear out and reconstruction.

We have a full team of certified cleaning technicians and fire loss experts that can remove damaged contents and personal belongings from your Kingsport home and recover them in our SERVPRO facility using sophisticated approaches like ultrasonic cleaning tanks, ozone chambers, and other state-of-the-art restorative practices. Once restoration completes in the property, these same content management professionals can return these recovered items to their original positions.

We have always worked hard to be a name that those in Virginia and Tennessee could trust whenever disaster strikes. We have successfully managed the recovery needs of our customers, and helped to make emergencies of every size and severity “Like it never even happened.” Whenever disaster strikes your property, count on our SERVPRO of Kingsport / Bristol team to help. Give us a call anytime at (423) 245-5552.

Click for more about this area.

Smoke Can Cause Major Issues After A Fire In Your Blountville Home

7/2/2019 (Permalink)

To make the effects of wet smoke fire losses “Like it never even happened,” give us a call today at (423) 245-5552.

Wet Smoke Effects After Fire Damage In Blountville Homes

Wet smoke can be a challenging situation for Blountville homeowners to overcome after a fire loss incident. Knowing all of the ways that this can affect your property can help you to understand how many residents might require professional assistance. Wet smoke is an effect generated from fires that burn at a lower heat, so instead of combusting quickly and devastating substantial areas of the house, the fire smolders and releases a thick and clammy residue across nearby surfaces, contents, and materials.

Ultimately, there are two ways in which wet smoke can become insurmountable fire damage for Blountville homeowners. The first of these is the process needed to eliminate and clean the thick residue these situations can leave behind. Wet smoke is also more notorious for widespread odors, which also require specialized equipment and products to remove entirely. Both of these are effects that the average homeowner has not prepared to face.

The risk of wet smoke residue is the effect that it can have on the surfaces surrounding your home. With a thick coating, conventional cleaning approaches cannot address these concerns, and most often, make them considerably worse. Smearing is a severe concern when cleaning up residues, and staining can result even days later from inadequately cleaned surfaces, contents, and materials. Many have entrusted our SERVPRO team with employing our advanced techniques to remove this harmful effect without widespread damages to your property in the process.

Odors during these slower and lower heat exchanges can get trapped in surfaces and materials throughout the home, even those not directly in the fire’s path. To remove these odors entirely, professionals like our SERVPRO team have advanced products and cleaning agents, as well as intricate equipment that can address the neutralize odors encountered at a molecular level.

Combating the damage to your home after a fire loss incident often requires at least partial assistance from dedicated and certified restoration specialists like our SERVPRO of Kingsport / Bristol team. To make the effects of wet smoke fire losses “Like it never even happened,” give us a call today at (423) 245-5552.

For more about Blountville click here.

Don’t Let Storm Damage to Your Kingsport Home Get You Down

6/28/2019 (Permalink)

Flood damage remediation in Kingsport can be overwhelming. Contact SERVPRO today for remediation assistance.

Storms Bringing Flooding to Kingsport Neighborhoods Damage Many Kinds of Property

Storms lingering around the Kingsport area can cause small streams to overflow and local lakes to crest. When natural bodies of water spill over into populated areas, severe damage can begin happening at a swift rate. 

Homes damaged by flooding and other storm activity in Kingsport need prompt mitigation and restoration. Such work stops the damage from worsening and also makes it possible to live in these houses again. SERVPRO restores both the structure and the belongings for our local residents. Our contractor license number is 67298.

We have the resources to move your family's belongings out and to another location, including to our own warehouse. Helping your family recover from a disaster includes making life as comfortable as possible during the restoration phase. To reduce this period as much as we can, we bring all of the tools, including portable power sources. Many disasters take out power lines and poles, and flooding often causes this to happen. 

There are a couple of things you can do to help your family recover, as well. These include simple but effective measures that can make life immediately after any disaster less stressful. Basic toiletries after a disaster are essential, but many places sheltering families have these items on hand.

  • Create email drafts for different aspects of your loved ones' lives. One might include an ongoing list of current medications and physician contact information for yourself and your family members, another draft for family, school, work, and insurance contacts, and a third for other relevant information. Saving these in draft format allows you to continually update them when needed.
  • Have an emergency bag of vital but non-perishable essentials for your family. These things might include small activity items for younger children, a couple of extra bottles, complete with the ring and nipple for babies, sippy cups for toddlers, and an extra memory card, DVDs, and other electronic items for teens. A couple of changes of clothing that includes basics like underwear, and simple T-shirts and sweatpants or shorts can make things easier, especially the first couple of days after your family moves to temporary housing.
  • Already have temporary housing in place for such events with a trusted relative or family friend. This allows your family a bit of breathing room and access to a more private telephone than you might otherwise have in a shelter-type situation. 

SERVPRO of Kingsport / Bristol is always ready for that emergency when the Muddy Creek in Blountville breaches into nearby homes, the Reedy Creek near Bloomingdale flows into the streets, or Ft. Patrick Henry Lake overflows into your Colonial Heights neighborhood. Call us at (423) 245-5552 so we can mitigate, restore, and rebuild your home, so it is “Like it never even happened.”

Click here to see more about Kingsport. 

Our Professionals Discuss Our Water Removal Services For Your Bristol Home

6/21/2019 (Permalink)

Take advantage of our training, and put us to work for you, call for more information (423) 245-5552.

Professional Water Removal Services In Bristol

Removing water from your Bristol property after experiencing water intrusions can be rather severe. Using a wet-dry vacuum and towels can be enough for small spills. However, larger areas require the attention of water removal specialists. Never leave water damage to chance; your family home deserves the best, so why settle for less.

It helps to pay close attention to water removal in your Bristol area home. A small amount of moisture can cause massive problems down the road. Excess moisture often leads to damages to your walls, floor, framing, structure, and more. Working with a licensed professional who has all of the right equipment, personnel, and resources needed to tackle any size job can make a huge difference.

A small leak behind the dishwasher in your kitchen can lead to significant damage. Your cabinets, subfloor, countertops, and flooring all suffer if you fail to get the water out promptly. SERVPRO can provide you with water extractors, drying equipment, and the proper support 24/7. We make it easy to tackle emergencies and help keep your home dry, clean, and safe.

Our technicians use infrared water detectors that helps locate and remove excess moisture trapped in even the smallest hard-to-reach areas of your home. Our water extractors come in all shapes and sizes, making it possible to remove hundreds of gallons of water from your home within minutes. SERVPRO also has air movers with various attachments and technicians utilizing different drying techniques all working in unison to achieve quality results.

SERVPRO gives you access to professionals with full Institute of Inspection Cleaning and Restoration Certification (IICRC), who live in your local area. We are your neighbors, friends, or even family and enjoy providing emergency services you can count on to make things right. Our staff even helps you with the paperwork necessary to speed up the insurance claim process to ensure everything keeps rolling smoothly. Get the services, quality, and assurance you deserve.

SERVPRO of Kingsport / Bristol has an entire GREEN FLEET standing by to assist with your water removal and home restoration needs. Take advantage of our training, and put us to work for you, call for more information (423) 245-5552.

For more about Bristol click here.

Foul Odors In Your Bristol Home Are No Match For Our Fire Damage Experts

6/4/2019 (Permalink)

Our certified technicians stand ready to help you 24/7 and make your fire loss “Like it never even happened.”

After Fire Damage To A Bristol Home, Does The Odor Ever Go Away?

Fire damage often comes with multiple layers of issues such as burned building materials and home contents, water or fire extinguisher residue and of course, foul odors from all of those factors.

SERVPRO was called to mitigate fire damage in a Bristol home. The fire started in the kitchen when the homeowner's microwave oven caught on fire, and she opened the door to the microwave before the flames ran out of oxygen and extinguished. A fire extinguisher had been used to put out the fire, and the fine, powdery residue covered the area around the microwave. Although the homeowner removed the microwave, a strong odor permeated the kitchen.

Immediately on arrival, we contained the doorways and registers in the kitchen to inhibit the spread of soot throughout the home. Then we used handheld vacuums with HEPA filtration to clean up the fire extinguisher residue and soot from the cabinet surfaces. The cabinets over the microwave displayed smoke damage but no charring and were restorable through extensive cleaning.

Odor-causing soot particles can be smaller than the human eye can see, so we use specialized equipment such as our air scrubbers with HEPA filters to capture the particulate matter and assist in inhibiting strong odors left behind by the fire.

SERVPRO technicians engage in continuing education to stay on the cutting edge of the latest advances in the field of restoration sciences. When cleaning with our EPA-registered formulas is not enough to get rid of smoke odors, we have a diverse array of equipment to choose from such as ozone machines and Hydroxyl generators that neutralize odors at the molecular level.

In this case, thermal fogging was the solution chosen by our technicians. There is no one-size-fits-all solution to odors, and removal of odors requires the application of multiple approaches to eradicate them from the property and contents completely.

For assistance getting rid of fire damage and odors, call SERVPRO of Kingsport / Bristol at (423) 245-5552. Our certified technicians stand ready to help you 24/7 and make your fire loss “Like it never even happened.”

Click here for more about Bristol.

We Get You Back To Business In Kingsport After A Flood Damage Disaster

5/28/2019 (Permalink)

We have sophisticated equipment required to deal with large flood damage disaster jobs. Call us right away we are available 24/7 to assist you.

How Does SERVPRO Handle Commercial Flood Damage in Kingsport Restaurants?

This area of Tennessee experiences extreme weather patterns throughout the year, and commercial flood damage can happen with little warning. Whether the water loss is the result of a tree limb through a window letting rainwater pour in or groundwater from a flash flood, the damage should always have professional mitigation.

When our SERVPRO location cleans up commercial flood damage in Kingsport eateries, we know every hour the business is not open is a loss in revenue and people are out of work. Our goal is to assist property owners in saving the highest number of contents and building materials through our restoration techniques and get them reopened as quickly as possible.

Safety is a significant consideration when cleaning up flood damage. Slip and fall accidents are a real possibility on slick, wet floors, and we ask property owners to stay out of water loss areas until we arrive. If the flooding is from groundwater which is also known as black water, you can expect to see our SERVPRO technicians in protective gear and using disinfectants for any areas they are working in to limit exposure to harmful elements in the water.

Since getting a restaurant reopened and operating, as usual, is our primary goal, we spend extra time doing several passes with our extraction wands — the more water we can remove from surfaces before setting up the air movers and dehumidifiers is vital to faster drying. Special controlled demolition techniques to remove damaged sheetrock may be necessary to allow wall cavities to completely dry.

We strive to cause as little disruption to a business as possible when mitigating damage from flooding. That is why we dry furnishings in place when it is feasible to do so. We place tables and chairs on blocks for drying or move them to another area.

Just because something looks dry, does not mean it is dry. We do not rely on whether or not surfaces appear dry. We take moisture readings before, during, and after drying to ensure the room meets the preset humidity goals. This action negates the formation of mold or foul odors as an aftereffect of water loss.

We know restaurants, in particular, are held to specific standards for cleanliness by the health department. After drying we wipe down all surfaces with our professional, EPA-registered formulas that not only disinfect but are antibacterial and antifungal solutions.

SERVPRO of Kingsport / Bristol is available 24/7 at (423) 245-5552 to remediate commercial flood damage to your business location. We arrive quickly and work to restore as much as possible with our proprietary methods.

Click here for a list of recent job openings.

Fire Damage in Your Kingsport Residence Can Call for Demolition and Water Removal Services

5/16/2019 (Permalink)

Don't let a fire friz you out, let SERVPRO tame the chaos!

Let SERVPRO extinguish your fire damage worries.  

Fires occur because of many reasons, including the spontaneous combustion substances with a relatively low ignition temperature like oily rags. Fires are among the most damaging events that occur in a home. They can cause significant smoke and soot damage. To deal with the destruction, using restoration services is essential.

If you have fire damage in your Kingsport residence, the professionals at SERVPRO can assist you to deal with it. We can assess the damage and determine if the affected rooms are still structurally sound. It is not unusual to find seriously damaged structural components after a large fire. It may be necessary to remove ruined components and repair the affected areas so that you can continue to live in the home safely.

Our technicians can tear out the materials which are beyond repair while working carefully to avoid damaging your home further. We can remove the damaged items in preparation for reconstruction of the rooms by a residential construction contractor. We limit the complete the destruction of structural components so that your new construction efforts can be less expensive, and the work can be easier to complete.

SERVPRO franchise professionals have the appropriate equipment to concentrate on the damaged sections of a home. Once we are done with the demolition process, the affected areas can be ready for new materials. We place everything we remove in disposal containers and transport the waste from your property for safe disposal.

If there’s water from firefighting efforts or the sprinkler system, we can use different types of extraction equipment to remove it. Our extractors typically have a heater, pump, and vacuum system. These three components remain in use when cleaning upholstery and carpets. When mitigating water damage, only the vacuum system is required since we only use the extractor to remove water. We can use portable extractors to remove water from restricted areas. Our technicians then dry the water damaged areas using air movers and dehumidifiers.

When there is fire damage in your home, the skilled technicians at SERVPRO of Kingsport / Bristol can make it look “Like it never even happened.” Call us at (423) 245-5552 for quick and effective fire damage restoration services.

 Click here to find out more about Kingsport Fire Department History.