Recent Posts

3 Reasons You Should Call SERVPRO for ANY Large Loss

1/16/2022 (Permalink)

1.  Many Franchise Locations

SERVPRO has over 1,700 franchise locations. This means that the closest professionals can arrive on site in four hours or less, which may be faster than other regional mitigation and restoration services. In the event of widespread damage from fires, flooding or storm damage, additional experts and equipment may report from nearby locations to assist in the cleanup and repairs.

2. National Corporate Support

The support of one of the nation's leading mitigation and restoration companies allows the local franchises to be better trained and equipped than most independent companies. Insurance jobs are only offered to locations that satisfy all the requirements of a 21-point Participation Agreement. This oversight and company-wide services such as the Claims Information Center elevate the standard of service and make SERVPRO the perfect choice in the event of catastrophic loss.

3. Industry-Leading Standards

This national corporation is also a certified training school for the Institute of Inspection Cleaning and Restoration. Each franchise must employ at least one technician who specializes in a particular area such as storm or fire damage to maintain certification. The IICRC requires technicians to obtain continuing education credits to ensure that professionals keep up with current best practices in the mitigation and restoration field. This means that the work performed by these employees will be up to the highest standards in the industry. Allowing for our customers to have the best experience possible. All of these factors enable SERVPRO to respond to catastrophic loss caused by fires, flooding or storms faster and handle them more effectively than independent mitigation or restoration companies. 

Winter Weather

1/14/2022 (Permalink)

BE PREPARED FOR WINTER

  • Protect your pipes from freezing. Allow water to drip from faucets when temperatures dip below freezing. Wrap the outdoor faucets with an insulated faucet cover or towel.
  • If leaving your structure for more than a few days, consider turning off the water supply. Have a designated person checking in on your structure. Keep your home or business at a moderate temperature.
  • Leave cabinet doors open to allow warm air to circulate around pipes observing the status daily.
  • Clear gutters of all debris, leaves and other objects that can lead to blockages causing roof damage and interior water leakage/damage. 
  • Keep walkways and nearby storm drains clear of debris to alleviate flood hazard potentials.

Whether it is heavy winds, rain, freezing temperatures, sleet or snow, all these factors can cause costly damage. While we cannot control the weather, here at SERVPRO of Kingsport/Bristol, are here to help you take a preventative approach and help take the sting out of winter weather. 

SERVPRO of Kingsport / Bristol Services Offered

1/12/2022 (Permalink)

We cover a range of restoration and cleaning services for your commercial or residential property.  When the unexpected happens, you can count on SERVPRO of Kingsport / Bristol to make it "Like it never even happened."  

Restoration
• Fire, Smoke and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Asbestos Abatement 

Cleaning:
• Air Ducts & HVAC
• Biohazard & Crime Scene
• Vandalism
• Carpet & Upholstery
• Drapes & Blinds
• Ceilings, Walls & Hard Floors
• Deodorization
• Debris Removal
• Vandalism & Graffiti
• Trauma & Crime Scene
• Sewage & Toilet Overflow

No matter what your restoration or cleaning needs are, you can count on SERVPRO of Kingsport / Bristol to get things back into working order.  Give us a call today at 423-245-5552 to schedule. 

What to do When You Have Mold Growth

1/10/2022 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business when there's a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Kingsport/Bristol has the training, protective gear, and specialized equipment necessary to handle your mold problem. 

If you have a mold problem in your home or business, consider these DOs and DON'Ts until help arrives.

Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact SERVPRO of SERVPRO of Kingsport/Bristol at 423-245-5552 for mold remediation services

Don't:

  • Touch or disturb the mold
  • Blow air across any surfaces with visible or suspected mold growth
  • Attempt to dry the area yourself
  • Spray bleach or other disinfectants on the mold

Tips for Preventing Frozen Pipes in Your Business

1/5/2022 (Permalink)

Wintertime is a very worrisome time of year for many business owners, especially those who operate out of warehouse facilities. Thankfully, there are several ways you can help prevent frozen pipes  

1. Keep Doors Closed

While it may seem obvious, keeping doors, especially warehouse garages, closed during business hours can be one of the easiest ways to prevent a frozen pipe. Warehouses often have exposed water lines, and if these lines are not insulated properly, they can freeze and possibly burst, creating a significant amount of damage and expense.

2. Open Faucets a Smidge

When expecting cold or below-freezing temperatures, merely opening the cold-water supply on faucets nearest the exterior water lines can minimize the risk of a frozen or burst pipe. The moving water will not freeze as easily as standing water. 

3. Maintain a Steady Temperature

Likely, the best way to prevent freezing in your company’s pipes is to maintain a steady temperature, no lower than 55 degrees Fahrenheit. While lowering the temperature of your business after closing or during extended holidays may seem like a fiscal responsibility, you may be putting your business at risk for water damage, which may lead to significant business interruption.

4. Have a Plan in Place

Lastly, if the worst happens despite your preventative actions, it may be a good idea to have an emergency plan in place. While you can and should create an in-house emergency action plan and checklist.


Winter Heating Hazards

1/5/2022 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters. 
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacture's instructions. 
  • Test smoke alarms monthly. 

How to Use a Fire Extinguisher

7/13/2021 (Permalink)

Before you even reach for that fire extinguisher, make sure the fire is still in the incipient stage (the flames aren’t taller than you) and that it’s not threatening to block your evacuation route. If you’re good on both of those fronts, all it takes to effectively operate most fire extinguishers is remembering and executing the acronym P.A.S.S:

PULL the pin.

AIM the nozzle at the base of the fire.

SQUEEZE the handle to release the fire extinguishing agent.

SWEEP the nozzle from side to side until the fire appears to be out.

After executing the P.A.S.S. technique, don’t turn your back on the area of the fire as flames may still flare up. Remember to evacuate immediately and call 9-1-1 if the fire gets out of hand. 

Pull, Aim, Squeeze and Sweep until fire is out!

Home Safety

7/9/2021 (Permalink)

Home fire safety should start with a working smoke detector and a fire safety plan. If you already have those in your home, though, you may consider a fire extinguisher as the next step in fire preparedness. A fire extinguisher works to put out a small fire by removing one of the three components of the fire triangle: heat, oxygen, and fuel. The most common fire extinguisher removes oxygen from a fire by smothering it in a dry chemical foam. In a way, it’s a high-powered version of pouring baking soda on a grease fire, which makes it particularly relevant in the kitchen. If you’re going to invest in a fire extinguisher to help protect your home and family—which luckily isn’t a huge investment, with most home units coming in between $10 and $40—you don’t want a one-hit wonder. The National Fire Protection Association recommends a multipurpose extinguisher, which works to suppress fires from ‘ordinary combustibles,’ grease fires, and electrical fires. On the market, this translates to a fire extinguisher that is ABC rated, such as a unit with a 3A:40-B:C rating, or the slightly smaller 2A:10-B:C rating. Units with these ratings can be found at almost any home improvement store. Once again, having a working smoke detector in each room of your home should be your first priority in home fire preparedness. Two-thirds of home fire deaths occur in homes without working smoke alarms. The U.S. Fire Administration (USFA) recommends checking the batteries in your smoke detector once a month, changing them at least once a year, and replacing the unit altogether once it is 10 years old. 

Tips for Staying Safe During A Storm

7/7/2021 (Permalink)

While the safest place to be during a storm is at home, if a sudden storm pops up when you are away, here are some tips for safety.

*Know your options for shelter. When you are made aware of a severe weather scenario and are safe at home, remaining there is the best thing you can do so you can wait out the storm. However, this is a luxury that will not always be present. If you are caught out in a storm, you can take shelter in your car as long as you can pull over safely and cut off your engine.

*Practice electrical safety. A lightning strike can hurt a structure in many ways, but the most common way is via a power surge. As the lightning travels through the home’s electrical system, the wires will become overwhelmed with charge and transfer that to anything plugged into an outlet. If you can, go through the area you are in and unplug everything before a storm. In general, it is best to also have surge protectors throughout your home and office.

*Avoid direct contact with concrete. Concrete structures are so sturdy in part because of how they are built. As concrete is poured around the metal, it creates a great structure—but also causes concern if there is lightning nearby. The metal in concrete can disperse electricity if the building is struck by lightning, so avoid touching these surfaces directly if possible.

*Stay indoors for at least 30 minutes. If you are out enjoying the day when a storm rolls in, make sure you are not rushing back out too soon and putting yourself in danger. Lightning Strikes can travel tremendous distances causing officials to urge people to stay inside for at least half an hour after the last clap of thunder.

If your home or business sustains storm damage call SERVPRO of Kingsport/Bristol at 423-245-5552.

Hidden Water Damage

7/2/2021 (Permalink)

1. Waterlogged Appliances

There are a few culprits that cause water damage. Toilets and sinks are used frequently, and even a small leak can lead to significant problems.

Search under sinks for standing water or water spots, signs that moisture has built up before. Also, look behind your toilet and sink, as well as the ceilings below them, for discoloration. If your toilet tank never stays at its waterline, that's an indication of some leakage.

2. Pooling Water = Wet Walls

Often, the simple act of hanging a picture can eventually make a pipe burst or even spring a small leak. Check for soft spots and discoloration in drywall to help locate any possible damage.

Another possible way to spot water in your walls is by investigating the floors below. Puddles or signs of flooding in the basement or the crawlspace of your home can mean you've got a leak. Investigate these quickly since damp drywall can create dangerous mold conditions that can be difficult to clean up.

3. Bubbles Everywhere

A small leak doesn't always get absorbed by wood or drywall. When water encounters a barrier, it will begin to pool. This leads to bubbles in the ceiling or walls and can look like the paint is melting away.

If these bubbles are punctured, you could have a huge mess on your hands. Even worse, it can become a safety issue due to buckling or collapse. Suppose you find signs of water damage in your home or business thanks to a pipe burst or another reason. Contact SERVPRO of Kingsport/Bristol at 423-245-5552.